Refund Policy

Refund & Returns Policy for myreiki.net

At myreiki.net, we want you to feel confident in your purchase. This Refund & Returns Policy explains your rights and options if you are not satisfied with a product or service.

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Physical Products
• Returns: You may return most new, unused physical items within [14 days] of delivery for a refund or exchange. Items must be in their original condition and packaging.
• Non-Returnable Items: Due to the nature of certain goods, the following cannot be returned:
• Opened incense, oils, or personal-use wellness products
• Custom or made-to-order items
• Clearance or final sale items
• Process: To initiate a return, please contact us at [your email]. We will provide instructions and the return shipping address.
• Return Shipping Costs: Customers are responsible for return shipping unless the item arrived damaged or incorrect.

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Damaged or Incorrect Items
• If your order arrives damaged or you receive the wrong item, please contact us within [7 days] of delivery with photos. We will arrange a replacement or refund at no cost to you.

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Digital Products & Services
• All sales of digital items (such as meditations, downloads, or online courses) are final once delivered.
• If you experience issues accessing your purchase, please contact us and we will work with you to resolve the issue (e.g., resend download links or provide technical assistance).

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Refunds
• Approved refunds will be processed back to your original payment method within [5–10 business days] of receipt of the returned item or approval of your claim.
• You will receive a confirmation email once your refund has been issued.

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Cancellations
• Orders may be canceled within [24 hours] of purchase if they have not yet shipped.
• After this period, cancellations may not be possible, as your order may already be in process.

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Contact Us

If you have any questions about returns, refunds, or cancellations, please contact us:
Email: [info@myreiki.net]
Phone: [918-215-6382]